Recent Posts

How SERVPRO Serves Insurance Adjusters and Their Clients

6/11/2020 (Permalink)

Female technician showing information in a tablet to a business owner The Claims Information Center provides you with the data you need in one easy-to-access location

How SERVPRO Serves Insurance Adjusters and Their Clients

After a disaster damages your client's commercial building, you have a lot of work to do. As an insurance adjuster, you must interpret the policy and make any necessary adjustments to the insurance claim. You shouldn’t have to deal with vendor issues. Of course, you also want to keep the repair costs as low as possible.
Above all, you and your clients need an emergency restoration company that is both reliable and efficient. That is why you should choose SERVPRO. It is a preferred vendor for most insurance agencies and gives you numerous competitive advantages.

Claims Information Center
The Claims Information Center provides you with the data you need in one easy-to-access location. This lets you quickly make decisions about how much of the expense you will cover. The CIC includes an electronic file with:

  • Photos of the loss
  • First notice of the loss
  • Scanned paperwork
  • Detailed estimate

Emergency Response
A good insurance adjuster provides top-notch restoration services for its customers. SERVPRO does this by going to the scene right away. This mitigates the risk of additional damage to the property.

Once the experts arrive at the building, they will pretest every item to see whether it can be restored. Restoration is less expensive than a complete replacement, so this process should save you and your clients money.

Qualified Professionals
The various franchises implement the best practices to serve your clients. The vendors must pass annual compliance checks. The franchises also are trained to meet the standards set by the Institute of Inspection, Cleaning and Restoration Certification.
A SERVPRO franchise combines local knowledge of Pico Rivera, CA, with the corporate reach of a large organization. Qualified professionals will respond to the site immediately and take steps to reduce the cost of the claim. Meanwhile, the Claims Information Center allows the insurance adjuster to track the status of the project. Your managers, customers, and shareholders will all benefit from these services.

3 Steps To Take After a Sewage Backup

6/1/2020 (Permalink)

Overflowing broken toilet Water from a toilet bowl that contains feces or from beyond the toilet trap is classified as black water

Consider Taking These 3 Steps When You Experience Sewage Backup

If you have a sewer backup in your home, prompt sewer cleanup can help you mitigate your damage. Consider taking these three steps when a sewage backup has occurred in your home.

1. Assess the Type of Backup
Water from a flooded toilet is classified into three categories. If the water came from a clean bowl, then it is considered clean water. Water that contains some urine, but no feces, is considered gray water. Water from a toilet bowl that contains feces or from beyond the toilet trap is classified as black water. Because of the contamination risk, you may need a professional sewer cleanup team in Pico Rivera, CA, to remove gray or black water.

2. Take Safety Precautions
To mitigate potential hazards, you should take safety precautions such as not using the water supply system in your home until the problem has been resolved. You may also need to keep children and pets away from the affected areas, shut off electrical power, wear protective clothing, and make sure you have adequate ventilation.

3. Clean Your Damaged Property
After all of the sewage water has been removed, you can begin the cleanup process. Extensive damage may require professional cleaning, but if your damage is less severe, you may be able to do it yourself. Working from the top down, use a mixture of water and disinfectant, such as bleach, to remove dirt and other debris. Discard any carpet or other flooring that has been penetrated by sewage. Drywall and other household objects that have come into contact with sewage may also need to be discarded. Objects that have only lightly contacted sewage water may be cleaned and disinfected. Consumables and anything else heavily exposed to sewage should be discarded or professionally cleaned.
Because of the contamination risk, you may need professional sewer cleanup services. However, following these three steps after a sewer backup can help you mitigate your damage.

What To Know About Fire Extinguishers

6/1/2020 (Permalink)

Fire extinguisher on the gray wall It’s best to store a fire extinguisher in an easy-to-find location

While a restoration service can help clean up after a fire, knowing how to properly use and maintain a fire extinguisher in your Santa Fe Springs, CA, home can help you prevent large scale fire damage from the start. It’s important to know how to use and maintain these tools so that they are functional should you ever need one.

How To Use Them

Using an extinguisher correctly can allow you to put out a small fire before large scale fire damage can occur. A commonly used acronym for usage is P.A.S.S.

Pull the release pin out of the extinguisher nozzle.
Aim the hose end at the fire.
Squeeze and hold the trigger firmly.
Sweep the nozzle end in a back and forth motion over the flames so that the suppressant is evenly released.

If the fire is not put out, evacuate and call the local fire department if you have not already done so.

How To Store Them

It’s best to store a fire extinguisher in an easy-to-find location. This will allow it to be grabbed quickly in the event of a fire. Some people choose a corner of a central halfway, while others have a specific spot between a cupboard and a wall where the extinguisher can be safely stored without being blocked by a door.

How Many to Have

You should have at least one unit per floor in your home. It’s also recommended to keep an extinguisher in each at risk location, such as a garage or somewhere where it can be used to put out a kitchen fire. Choose the appropriate type of unit for each location. Extinguishers come in different sizes, and some may be formulated specifically for grease or electrical fires.

Using a fire extinguisher should be done with the pull, aim, squeeze, and sweep method. You should have one on each floor of your home in an easy-to-reach location and in any high risk area. Remember, a local fire restoration service can help with any clean up and repairs after the fire is out.

Surprising Sources That Cause Water Damage to Companies

5/13/2020 (Permalink)

Toilet overflow A toilet overflow can cause water leaks in your building

Here Are Some Potential Sources of Water Leaks

Most business owners and property managers that contemplate water damage to a company probably think of a few common sources. These include thunderstorms, hurricanes, floods, and tornadoes. However, the possibilities for the release of significant quantities of water into a building are much more numerous. This list reveals some of the potential sources of water leaks:

  • Faulty fire sprinkler systems
  • Broken landscaping sprinkler units
  • Sewage backups
  • Broken appliances
  • Toilet overflows

Timely irrigation maintenance shows how being proactive can eliminate problems before they happen. Blowing out the pipes in the sprinkler system is the best way to prevent the lines from freezing and then breaking.

The Critical Role of Maintenance
Unlike a gargantuan storm, many water problems can be avoided with a little extra care. Regular irrigation maintenance can also spot and replace faulty sprinkler heads that could lead to pooling water and a case of sprinkler flooding. The clearance of storm drains of debris allows high volumes of water to quickly clear away. An awareness of heat sources near fire sprinklers could avoid a faulty discharge that soaks floors and expensive equipment. Effective custodial oversight of bathrooms combined with the best toiletry products will likely reduce the frequency of bathroom issues. Most of these fixes are inexpensive and easy to implement.

The Benefit of a Quick Response
When water damage does strike a company, a professional response can save time and money. A local water mitigation team in Pico Rivera, CA, can be on-site in a few short hours and working to fix the issue. A response that is Faster to Any Size Disaster clears away water which can damage walls, flooring, furniture, and equipment. Whether the problem comes from failed irrigation maintenance, a major storm, or a plumbing issue, trained and certified technicians will know how to handle it. A proven process of cleanup and restoration puts a company back in business again.

Commercial Insurance Policies and Mold Coverage

5/13/2020 (Permalink)

commercial insurance As a business owner in Santa Fe Springs, CA, you know that commercial insurance is a necessity

As a business owner in Santa Fe Springs, CA, you know that commercial insurance is a necessity. It protects your company from the damage of a list of covered perils, and provides financial reimbursement for damages and expenses. Without this coverage, many businesses wouldn't be able to recover from extensive fire or storm damage. However, the coverage is never absolute, and often depends in part on your responsible actions and precautions. This is certainly true when it comes to mold coverage. Most policies proved something called limited fungus coverage, which covers mold damage when it is caused by water damage or the malfunction of a fire sprinkler system.

What Is Covered

Your commercial insurance policy, in the right circumstances, should cover a number of expenses related to a mold infestation. These include the following costs:

  • Physical loss or damage to property affected by the fungus, as well the cost of cleanup by a qualified mold remediation company
  • Replacement of impacted structures such as drywall or ceiling tiles irreparably damaged by mold
  • Testing by an approved environmental technician before, during and after cleanup

Mold insurance is contingent upon the reasonable actions of the property owner. For example, a water leak that is left untreated for weeks, and which results in mold damage, could result in a denial of coverage due to the inaction of the property owner.

What Actions Should Be Taken
A responsible property owner should always seek to prevent damage to a building. In fact, a successful commercial insurance claim might depend upon your actions. Water damage should be prevented as much as possible, and where it does happen it should be quickly addressed. Failure to remove excess water allows mold to grow out of control. At this point, professional services will likely be needed to contain the mold and to limit damage to the property. A delay in action could result in further damage to your property and difficulty in settling a claim.

5 Ways To Prepare Your Home for a Storm

5/1/2020 (Permalink)

Two roofers inspecting a damaged roof Inspect your roof

5 Ways To Prepare Your Home for a Storm

To avoid the worst impacts from floodwater or a big storm, a solid foundation of preparation makes sense for those who live in Santa Fe Springs, CA, and throughout the nation. In many cases, measures to protect your loved ones and your property are not all that difficult to take and do not cost a lot of money. A lot of it has to do with education and monitoring the weather situation. Often, preparation actions for a flood and for a large storm are similar.

1. Inspect Your Roof. A strong roof might be the single most effective thing you can do to prevent water damage to a home. An annual inspection will point out any weaknesses in the roofing system and identify necessary repairs.
2. Contact a Storm Mitigation Company. Not only can a local storm remediation company arrive at your home quickly to remove flood water, the company can also suggest storm preparation techniques.
3. Clear Out Drains and Gutters. When heavy rains come, you want all of your storm drains and gutters working at peak efficiency to divert water away from your property. Periodically clear debris from these areas to avoid a flooded building.
4. Consider Improved Landscaping. Building small berms or slopes in your yard, or adding unobtrusive detention basins, that keep water away from your foundation can be helpful. Gardens with native, water-loving plants can soak up excess water during a storm.
5. Monitor the Weather. At all times, stay alert to bulletins on hazardous weather in your area. This can give you time to fortify your home and to assemble emergency supplies such as extra food and water, battery-powered lighting, and first-aid kits.
Storm preparation actions, both large and small, can help you minimize the direst effects of a storm. Reducing flood water into your home can save you a lot of money and trouble. Working with trained technicians during cleanup enables a faster recovery.

Why Water Damage Can Be a Result of a Business Fire

4/21/2020 (Permalink)

Firemen putting out fire in old building Fire in a building in Pico Rivera, CA

Why Water Damage Can Be a Result of a Business Fire

You may be surprised to learn that after a fire at a Pico Rivera, CA, business a water cleanup may also be required. It’s not unheard of for a fire cleanup to include flooding repairs as well since there are a number of ways the two can be related for several reasons.

1. Water Is Used To Suppress the Fire

One of the main ways water damage occurs after a fire is from fire suppression efforts.this can be due to anything from the massive amount of water put out by a fire hose to the much small amount used by overhead sprinkler systems to suppress the flames. Once the fire is out this water can leave the space flooded which in turn can lead to additional damage caused by the fire.

2. Fire Makes the Structure More Vulnerable

A fire can make the building more vulnerable to water, as the heat and flame damage the materials that comprise it. This can leave racks or gaps in protective coatings, as well as burn holes in areas that otherwise may have protected the interior of the home. This can allow water to get in and soak the space creating additional damage. Because of this many fire restoration services can also conduct a water cleanup if needed.

3. A Restoration Service Can Help

After a fire, it’s a good idea to contact a local damage restoration service to help with clean up and repairs. These professionals know the various problems that can arise after a fire and can inspect the space for water damage, mold growth, and make the necessary repairs. They can even perform a smoke cleanup as well. If you have any questions about how the fire suppression efforts may also have damaged the business property, these are the people to talk to.

After a fire, a water cleanup may be required as water is often used to suppress the flames and may be left behind. The conditions of the fire may also make the building more susceptible to any damage that could be caused by the resulting flooding. Fortunately, a local restoration service should be able to help.

Preparing Your Business for Weather Emergencies

4/11/2020 (Permalink)

Weather Condition News Report Climate Forecasting Meteorology Temperature Concept Keep up with weather updates and inform your employees about extreme conditions

Consider Following These Measures During Bad Weather

The safety of your employees and staff is a top business priority, especially when natural disasters or other extraordinary events create disruption. From flooding to a snowstorm, you must take the necessary steps to prepare the building and your staff for any situation. Consider following these measures during bad weather to best mitigate danger.

1. Keep Everyone Informed

Information is important, especially now that people have increased access due to technology. Sign up for the emergency warning system in Santa Fe Springs, CA, as well as national weather radios. Keep up with weather updates and inform your employees about extreme conditions. This action allows them to either come prepared or stay home until further notice. Inform your customers via multiple venues if you are closing due to dangerous weather. Nothing is worth risking people's lives.

2. Maintain Productivity

If something as strong as a tornado, heavy rain or a snowstorm keeps your crew at home, it could mean lost productivity and earnings. However, today's tech innovations can help keep your business going while your employees stay safe. A work email system not only helps you communicate with employees remotely, but they can also use it to submit assignments. Use video conferencing tools to hold important meetings and talk to workers directly.

3. Gather the Necessary Repair Resources

Extreme weather can create costly damage to your commercial location. Internal flooding can occur because a pipe burst from the cold temperatures. A tree could have crashed through a window and destroyed your property. Check with your insurance company to accurately assess the situation and contact emergency restoration services to handle any potential damage. Allow the employees to work from home so they can avoid any potential hazards while the repair process occurs.
Bad weather can negatively impact your business, compromise your property and endanger your employees. Create a plan that protects your business against a snowstorm, hail and other abnormal weather.

Here’s What You Can Do if You Suspect You Have Hidden Mold in Your Home

3/27/2020 (Permalink)

Mold on white background, fungus on white background, bacteria on white surface, Mold growth on white surface Black mold growth in Pico Rivera, CA

Homes in Pico Rivera, CA, have seen a significant increase in black mold growth in recent years. This may not represent an actual increase of cases; it may be the result of better awareness and detection by an indoor environmental specialist. Either way, it can result in damaged walls and potentially impact the home’s structural integrity.
In some cases, you can perform a mold inspection yourself. Signs of mold include

  • Visible mold spots or black streaks on walls
  • A musty or mildew smell in a specific area of the home
  • A recent flood or water damage from a pipe leak

However, many cases of mold intrusion can be hidden behind walls. If you suspect that’s the case, you need to have an indoor environmental specialist perform a mold test.

Professionals Use High-Tech Equipment

Mold testing experts have a deep understanding of indoor air pollutants, and it’s this knowledge, combined with experience, that gives them the biggest edge in finding hidden mold. However, they also use cutting-edge equipment to locate elevated levels of moisture and mold spores.
Probably the most important tool the professionals use is the air sampling mold test. This will collect a set volume of air in your home, which will then be sent to an accredited laboratory for detailed analysis. Particle scanners also sample the air and provide an instant reading of the size and number of particulates suspended in the environment. If a positive test results, a full inspection should be performed.
Another set of tools is the hygro-thermometer and moisture meters. With the hygro-thermometer, an indoor environmental specialist can determine if a room has a relative humidity that’s too high. The moisture meter can detect if a surface is retaining too much water. Both conditions are excellent breeding grounds for mold.
If mold is discovered growing in your home, you need a professional mold restoration company to locate and fix the cause, then repair the damage. Ideally, choose a local company with years of experience dealing with black mold.

4 Things to Expect During Storm Damage Restoration

3/17/2020 (Permalink)

Four air movers placed in a hallway on a carpet for drying purposes. Drying equipment. Storm damage and drying equipment placed in Santa Fe Springs, CA

4 Things to Expect During Storm Damage Restoration

If your business has been affected by a storm in Santa Fe Springs, CA, then you will most likely need to have repairs done before you can continue work as usual. There are many steps to the restoration process and, depending on the severity of the damage, a tear out may be required. If this is the case, you can expect the following steps.

1. Water Removal
The first step during storm restoration will be to remove any excess water that has accumulated. If left for extended periods, this moisture can cause damage to the building. It can warp wood, rust metal and increase the chances of mold growth.

2. Thorough Drying
After the water is removed, the building will need to be dried to prevent secondary water damage from occurring. If possible, windows and doors should be left open during this step to increase air circulation. The use of fans and dehumidifiers can speed up the process as well.

3. Material Replacement
Depending on the amount and type of water involved, you may need to have some of the materials in your building replaced. Carpet and drywall, for example, are very absorbent which can make them difficult to clean. Flood water carries high levels of bacteria and contaminants, so if this water has entered the building, the likelihood of needing to tear out and replace certain materials will increase.

4. Building Restoration and Repairs
The final step is to return your building to its pre-storm condition. During this step, any torn out materials will be replaced, and affected areas will be repaired. In some cases, this may include rebuilding walls, floors or roofing. Minor repairs, such as repainting, will be done as well. Electronics and furniture may also need to be restored.
Whether the damage is severe enough to require a tear out of materials or is contained to a few leaks, it is best to have repairs done by a professional. Hiring a clean up and restoration service will give you the best results. With their training and equipment, they can have your building back in shape quickly without sacrificing quality work.